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All the information given to PTMERCH by its costumers, are only for fulfillment of your orders and discount vouchers.


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Keep you password for your accounts in a safe place and don't reveal it to anyone. You must immediatelycontact us if you are aware of any non autorized use of you password or any security break.


For any complaint or question, we have at your service the LIVE SUPPORT sistem. To use it, it just has to be online to be able to make a connection with an administrator of PTMERCH and expose your situation.


You can also make your complaint or ask for help by email to, by form in our Contact Us section or through +351916305816 or +351969726174.


PTMERCH has at you service the most safe method of payment, payment by ATM reference.


Don't hesitate in contacting us if you need any further clarification.